Dispatcher

Dispatcher / Operations Coordinator

If you enjoy coordinating moving parts, solving problems in real-time, and being the central point of communication, this Dispatcher role offers an opportunity to play a critical role in daily operations.

You will work closely with drivers, customers, and internal teams to ensure loads are scheduled, tracked, and completed efficiently.

What You’ll Do

• Coordinate and dispatch drivers and loads based on customer needs

• Track and manage load data, tickets, and scheduling updates

• Communicate with customers to ensure timely service

• Resolve scheduling conflicts and operational issues

• Maintain accurate records and prepare daily reports

• Support operations with logistics coordination and planning

What You Bring

• Strong organizational and multitasking skills

• Experience in dispatch, logistics, or operations support

• Ability to work in a fast-paced, high-volume environment

• Strong communication and problem-solving abilities

• Comfort using multiple systems and handling inbound calls

Why This Role Stands Out

• Central role in daily operations and logistics

• Opportunity to work with multiple teams and customers

• Fast-paced environment with high impact on operations

• Receive inbound customer calls and dispatch loads appropriately

• Schedule drivers, trucks, and service routes

• Enter and track loads, tickets, and dispatch data in system

• Monitor and correct driver logs within dispatch software

• Prepare daily and weekly operational reports

• Track loads including completed, dropped, and pending

• Maintain records of leases, tank numbers, and destinations

• Coordinate with customers to ensure timely service execution

• Resolve discrepancies related to tickets and load data

• Maintain accurate filing and reporting documentation

• Strong communication and customer service skills

• Ability to multitask in a fast-paced environment

• Strong organizational and coordination skills

• Problem-solving and decision-making abilities

• Basic math and analytical skills

• Data entry and computer proficiency

• Ability to manage logistics and scheduling

• Attention to detail in tracking and reporting

• Ability to interact with drivers, customers, and internal teams

• Knowledge of dispatch systems and office tools

• Strong verbal and written communication skills

• Ability to work with multiple systems and phone lines

• Strong attention to detail and accuracy

• Ability to multitask and prioritize workload

• Basic knowledge of office equipment and procedures

• Strong interpersonal skills working with various stakeholders