Credit Representative

Status: Available

Posting Date: 10/14/2025

Location: Houston, TX

Full Time: Yes

Part Time: No

Salary: $18.92 - $21.62

Type: T

Description:

Are you detail-oriented with strong analytical and communication skills? We’re seeking a Credit & Collections Analyst to help manage receivables, assess credit risk, and support customer accounts.

Why This Role Matters:

• Ensure customer credit aligns with company standards

• Partner with leadership to evaluate policy exceptions

• Resolve customer issues with professionalism and accuracy

• Play a critical role in financial health of the business

What You’ll Do:

• Review customer creditworthiness & extend credit appropriately

• Manage collections and resolve outstanding accounts

• Analyze individual and portfolio credit risks

• Communicate policy exceptions to leadership

• Investigate and respond to customer/PUC inquiries

What You Bring:

• Bachelor’s in Business or related field preferred

• 6 months–2 years credit/collections experience

• Strong MS Office and analytical skills

• Clear communication skills; bilingual is a plus

• Ability to stay composed in high-pressure situations

This is a great opportunity to build your expertise, grow in financial operations, and work in a collaborative environment.

Education: Bachelor’s in Business or related field (preferred)

Experience: Credit or collections (required) Customer-facing problem resolution Credit bureau review & policy compliance High-volume receivables environments

Job Categories: Accounting/Finance

Responsibilities:

• Apply credit/collections policies

• Review credit reports, statements & files

• Extend credit within policy guidelines

• Analyze individual & portfolio credit risk

• Follow up & collect receivables

• Investigate & prepare responses to complaints

• Evaluate eligibility for mandated programs

• Develop & implement credit policies

Skills:

• Credit risk assessment & analysis

• Collections & receivables management

• Customer communication & conflict resolution

• Analytical & mathematical proficiency

• MS Office (Word, Excel, databases)

• Policy/process implementation

• Bilingual (English/Spanish) preferred

• Skip tracing (plus)

Requirements:

• 6 months–2 years credit/collections experience

• Banking experience a plus

• Strong written & verbal communication

• Detail-oriented, organized, adaptable

• Able to manage difficult customer interactions

• Hybrid work (Mon–Wed in office)